Shipping and Returns

Engrafted Est 2009 items are Made to Order. Once orders are placed, it cannot be canceled.

Please Note:  Due to the COVID-19 pandemic, Processing, Packaging, And Shipping is 7-14 business days.  (This Does not include the Weekend or Holidays)

• All orders are shipped via USPS.
• Please verify your shipping address is correct before confirming your order. Engrafted Est 2009 not responsible for orders mailed to incorrect address.
• Engrafted Est 2009  is not responsible for any orders that are lost, mishandled, misplaced, or stolen. You will need to contact USPS directly to report a claim for any orders that state DELIVERED. 
• Once your orders have shipped, please refer to your tracking number, and contact USPS directly for updates. 

My order says delivered but I have not received it, what should I do?

USPS is responsible for the delivery of the package. In the event you are unable to locate the package posted “in-transit” or “delivered” we recommend contacting your local post office.

I Received the Wrong/Defective Product,  What should I do?

Engrafted Est 2009 will make sure you get the correct item as quickly as possible! Feel free to send us an email at engrafted09@gmail.com to notify us of the issue. Please include your order number, name and email used for the order. Make sure to specify the concern: original product ordered as well as the actual product you received including the style/design, color and size. Please be sure to attach picture of the product(s) showing the issue. 

Due to the COVID-19 pandemic,  Engrafted Est 2009 Does NOT Issue Exchanges or 

Refunds at this time. 

All items purchased are final sale, thus we cannot offer returns, exchanges, or refunds for these items. This includes holiday sales, site-wide or product specific flash sales, and items purchased using sale codes. We will however fix any mistakes made on behalf of

Engrafted Est 2009

For Additional  information  Please Feel Free to Email Us at engrafted09@gmail.com

All emails will be recognized within 24-48 hours.